Sales & Business Development
Hyderabad, Vizag, Ahmedaabd, Kochi,
Navi Mumbai, India
We are looking for a professional and customer service-oriented studio manager to oversee daily operations at our studio. As the studio manager, you will supervise the operational and organizational standards of the studio. Your duties will include
undertaking administrative tasks, monitoring inventory levels, and developing business strategies. The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.
Aliens Tattoo is a premium chain of tattoo studios that has been at the forefront of the tattoo industry since its founding in 2011. We have seen astronomical success in the past decade, with our revenue growing 8X in the last 5 years and our team expanding from a small group of artists to a team of 150 employees across various functions and departments.
In addition to our core services of tattooing, art, design, and piercing, we are also pioneers and revolutionaries in the tattoo education industry. Our tattoo education platform and school have helped aspiring tattoo artists learn the skills and techniques they need to succeed in the industry. We are committed to delivering exceptional quality and service to our clients, and we are deeply committed to helping our employees find their purpose and grow as individuals and professionals.
Complete studio operational requirements by scheduling and assigning employees; following up on work results.
Maintain store staff by recruiting, selecting, orienting and training employee.
Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions.
Ensure availability of merchandise and services by approving contracts; maintaining inventories.
Analyse sales figures and forecast future sales.
Respond to customer complaints and comments.
Greet customers entering studio with a smile and assist them with their needs.
Describe services and tattoo procedures to customers and explain proper tattoo aftercare.
Assist customers and artists with appointment scheduling.
Understand and use Zoho CRM (Customer Relationship Management).
Bachelor's degree or its equivalent at least 3 years of experience in the field or in a related area.
Familiar with a variety of the field's concepts, practices and procedures.
Strong leadership and customer management abilities.
Customer service-oriented with in-depth knowledge of basic business management processes.
Excellent written and verbal communication skills.
What does it mean to be an Alien?
At Aliens Tattoo, we pride ourselves on our amazing company culture. We are a diverse, inclusive start-up filled with creative, candid people who care about each other's growth and success. We are a cool place to work, where you will be surrounded by a team of talented artists, craftspeople, and storytellers who are passionate about using their skills and talents to elevate lives through art and ink. We believe in creating experiences and are super committed to creating a highly experiential environment for our clients.
More than just a job:
We believe that work should be more than just a job - it should be a place where you can find purpose, explore your passions, and be your authentic self. We offer a challenging, dynamic work environment where you can grow and develop as a person, both personally and professionally. Whether your profile is of an artist or not, we believe everyone is an artist who loves to serve through his/her purposeful work and we are committed to helping you reach your full potential and achieve your goals.
Found our purpose:
Aliens are deeply people-centric and strive to build meaningful relationships with our people, and we care intensively about serving with purpose. If you are looking for a place to work where you can be part of a fun loving, supportive, collaborative team and make a real difference in people's lives, Aliens Tattoo is the place for you. We are a supportive, collaborative team that values diversity, inclusivity, and creativity. We believe in having fun and enjoying what we do, and we strive to create a positive, engaging work culture where everyone feels welcome and valued. This is a place where we, all of aliens, have found our purpose and got to be more than who we are and we welcome you to find yours.