We Are Hiring Studio Manager
Overview
We are looking for a professional and customer service-oriented studio manager to oversee daily operations at our studio. As the studio manager, you will supervise the operational and organizational standards of the studio. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.
The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.
Responsibilities
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Complete studio operational requirements by scheduling and assigning employees; following up on work results
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Maintain store staff by recruiting, selecting, orienting, and training employee
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Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions
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Ensure availability of merchandise and services by approving contracts; maintaining inventories
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Analyze sales figures and forecast future sales
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Respond to customer complaints and comments
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Greet customers entering the studio with a smile and assist them with their needs
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Describe services and tattoo procedures to customers and explain proper tattoo aftercare
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Assist customers and artists with appointment scheduling
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Understand and use Zoho CRM (Customer Relationship Management)
Required Skills
We are looking for individuals who have the following skillset:
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Graduate degree or it’s equivalent to at least 5 years of experience in the field or in a related area
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Familiar with a variety of the field's concepts, practices, and procedures.
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Strong leadership and customer management abilities.
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Customer service-oriented with in-depth knowledge of basic business management processes.
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Excellent written and verbal communication skills